Testimonials

"Eastern Security has given us years of great service with our buildings security needs. Your service expands over 20+ years to us and has assisted us through all of our growth. Thank you!"

“I recently had the pleasure of working with Eastern Security Services to replace and upgrade our old security system at Brite, and I couldn't be more impressed with the results. From start to finish, Jeff Cooper and the Rochester team at Eastern Security Services demonstrated professionalism, expertise, and a commitment to delivering top-notch service.

First and foremost, the consultation process was thorough and informative. Jeff took the time to understand our specific needs and concerns, and provided valuable insights and recommendations tailored to our business.

The installation itself was seamless. The technicians arrived on time and were courteous, efficient, and respectful of our workspace. They worked diligently to set up the new system, ensuring that it was configured correctly and fully operational before they left. Their attention to detail was impressive, and they took the time to answer any questions we had and provide hands-on training to our staff.

Since the installation, we've been incredibly pleased with the performance of our new security system. The system is user-friendly and intuitive, making it easy for us to monitor and manage security alerts remotely.

Overall, I can't recommend Eastern Security Services highly enough. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable.”

"We are very pleased with the security products and service provided by Eastern Security. Cooper and Vinny worked tirelessly to determine the best options for our unique application and were able to accommodate the site's challenging layout. They designed custom solutions to give us the best coverage, and cheerfully changed things until we were completely satisfied with the result. Over the several appointments needed to design, install and troubleshoot the system, Cooper and Vinny were punctual, professional, friendly, and thoroughly knowledgeable. It was a pleasure to have them in and around our home and we highly recommend them to anyone needing a high-quality security system installed by honest, knowledgeable, and friendly professionals."

Eastern Security just replaced our old security cameras and upgraded our monitoring system at St Anthony’s Church on the Southside of Syracuse. Their sales and marketing team as well as their install folks did a great job and answered all our questions satisfactorily. 

We would highly recommend Eastern Security Services. 

Eastern Security did a great job on the installation. Very neat and professional looking; even made a custom mount out of aluminum. Thank you!

Eastern Security has been our contractor of choice for both personal and commercial properties for more than 16 years. They are very knowledgable and offer the latest technology. Their service experts are courteous, considerate of your property and punctual. I highly recommend this company for all your security needs.

What attracted me to Eastern Security was their personal attention to detail in evaluating a security system for our commercial property. They made sure we were protected in more ways than I thought was possible. Their unwavering committment is a rare trait in today’s business environment.

Cooper and the team at Eastern Security protect both my home and business. They are a first-class organization offering cutting-edge technology and local 24/7 monitoring. Knowing there’s a live person nearby who is ensuring my family and employees are safe around the clock is peace of mind. Eastern Security makes it easy to manage everything. I can check who’s at my door, pay my bill, and lock/unlock my home or office doors quickly and easily from my phone. It was an easy decision to go with Eastern and one I’m 100% glad I made. I highly recommend Eastern Security to anyone with a home or business in Central or Western New York.

With having a new baby I feel so comfortable knowing I have my home looked upon by Eastern Security. Everyone is very helpful and friendly from the installer to customer service. Great company!

As a first time home buyer I found comfort knowing that a local company with a good track record was going to take care of my needs. The consultation right through the installation was professional as well as reliable. I will continue to recommend this company whenever given the opportunity.